hair by julie

The Guarantee: I want you to be 100% satisfied with your hair and overall experience. I know that your hair is important to you and I want you to be happy from the moment you sit in my chair to the moment you leave the salon! As a professional, I strive to communicate how important it is to take the most realistic approach to achieving your beauty goals! If you are not happy with your experience, I will make any necessary adjustments so you can leave the salon feeling amazing. If after your experience you are unhappy with your result, within reason, I am happy to make adjustments to your hair in the form of a correction service. There are limitations to correction services to protect all parties involved: There are absolutely NO REFUNDS. My goal is to build a long lasting relationship with you. Sometimes there are bumps in the road, however I would rather learn with you and make adjustments so I can meet your hair goals. Sometimes this takes time, but I am willing to be patient with you if you are patient and reasonable with me! Your color is valid for a correction service up to 10 days after your service(s) was performed. You will no longer be eligible for correction service if you or another stylist makes any changes to the hair. In order to qualify for a correction service you must invest in the recommended retail products, and or Olaplex take home for proper care of the service at home Lash retention - 72 hours after the scheduled service anything after will be considered a lash fill Cancellations: If you have to cancel or reschedule an existing appointment, please do so at least 24 Hours in advance. Giving 24 hours or more allows for me to place another waiting guest in that spot. If canceling 24 hours or less before the appointment time, this will be marked under no show policy listed below. Late Appointments: If you happen to be late, I do understand that things happen, please update me on your new arrival time. I will try to accommodate with the new timing, however, that may leave a chance at having to reschedule the entire appointment. A grace period of 15 minutes for late arrivals. After 15 minutes the appointment will be canceled or rescheduled, and charged under No Show Policy. No Show Appointments: In the case of a no show you will be charged 100% of your missed appointment and will be required to pay a 50% deposit before booking your next appointment. reoccurring no shows will run the risk of me no longer providing or booking for your services. Any cancellations within 24 hours will result in an 100% charged of the scheduled appointment All new client for hair color & lash services will require to put down a non refundable non transferable deposit down 🫶🏽